Support
Prefix support, 39 actions · Domain Management & Governance
9 AWS managed policies. 1 have reviewed guidance; the rest have authoritative permission data pending editorial review. 2 are service-linked role policies, shown with permission data only.
User access (2)
- AWSSupportAccessAdmin
- AWSSupportAppReadOnlyAccessReader
Operator and limited (4)
Service roles (1)
- AmazonCodeCatalystSupportAccessOperator
Service-linked roles (2)
Also grants Support actions (24)
- AdministratorAccess
- AIDevOpsAgentAccessPolicy
- AIDevOpsAgentActionsPolicy
- AIDevOpsOperatorAppAccessPolicy
- AmazonSSMServiceRolePolicy
- AWS_ConfigRole
- AWSCODAPermissionsBoundary
- AWSConfigServiceRolePolicy
- AWSManagedSettingsAdminAccess
- AWSMarketplaceSellerFullAccess
- AWSMcpServiceActionsFullAccess
- AWSPartnerCentralFullAccess
- AWSQuickSetupCFGCPacksPermissionsBoundary
- AWSQuickSetupDevOpsGuruPermissionsBoundary
- AWSQuickSetupDistributorPermissionsBoundary
- AWSQuickSetupPatchPolicyPermissionsBoundary
- AWSQuickSetupSchedulerPermissionsBoundary
- AWSQuickSetupSSMHostMgmtPermissionsBoundary
- AWSResourceExplorerServiceRolePolicy
- Billing
- PowerUserAccess
- ReadOnlyAccess
- SecurityAudit
- SupportUser
addattachmentstoset addcommunicationtocase addrelateditemtocase createcase describeattachment describecaseattributes describecaseoptions describecases describecommunication describecommunications describecreatecaseoptions describeissuetypes describerelateditems describeservices describeseveritylevels describesupportlevel describesupportedlanguages describetrustedadvisorcheckrefreshstatuses describetrustedadvisorcheckresult describetrustedadvisorchecksummaries describetrustedadvisorchecks disconnectlivecontactforcase downloadattachment getinteraction initiatecallforcase initiatechatforcase initiatelivecontactforcase listinteractionentries listinteractions putcaseattributes ratecasecommunication refreshtrustedadvisorcheck resolvecase resolveinteraction searchforcases startinteraction updatecaseseverity updateinteraction uploadattachment
Actions (39)
| Action | Access level | Policies granting without limits | Policies granting with resource or condition limits |
|---|---|---|---|
| support:AddAttachmentsToSet | Write | 13 | 1 |
| support:AddCommunicationToCase | Write | 14 | 1 |
| support:AddRelatedItemToCase | Write | 7 | 1 |
| support:CreateCase | Write | 17 | 1 |
| support:DescribeAttachment | Read | 10 | 1 |
| support:DescribeCaseAttributes | Read | 9 | 1 |
| support:DescribeCaseOptions | Read | 7 | 1 |
| support:DescribeCases | Read | 21 | 2 |
| support:DescribeCommunication | Read | 8 | 1 |
| support:DescribeCommunications | Read | 15 | 1 |
| support:DescribeCreateCaseOptions | Read | 8 | 1 |
| support:DescribeIssueTypes | Read | 9 | 1 |
| support:DescribeRelatedItems | Read | 7 | 1 |
| support:DescribeServices | Read | 11 | 2 |
| support:DescribeSeverityLevels | Read | 12 | 1 |
| support:DescribeSupportLevel | Read | 9 | 2 |
| support:DescribeSupportedLanguages | Read | 8 | 1 |
| support:DescribeTrustedAdvisorCheckRefreshStatuses | Read | 9 | 1 |
| support:DescribeTrustedAdvisorCheckResult | Read | 10 | 1 |
| support:DescribeTrustedAdvisorCheckSummaries | Read | 10 | 1 |
| support:DescribeTrustedAdvisorChecks | Read | 17 | 1 |
| support:DisconnectLiveContactForCase | Write | 7 | 1 |
| support:DownloadAttachment | Read | 7 | 1 |
| support:GetInteraction | Read | 7 | 1 |
| support:InitiateCallForCase | Write | 8 | 1 |
| support:InitiateChatForCase | Write | 9 | 2 |
| support:InitiateLiveContactForCase | Write | 7 | 1 |
| support:ListInteractionEntries | Read | 7 | 1 |
| support:ListInteractions | Read | 7 | 1 |
| support:PutCaseAttributes | Write | 8 | 1 |
| support:RateCaseCommunication | Write | 8 | 1 |
| support:RefreshTrustedAdvisorCheck | Write | 7 | 1 |
| support:ResolveCase | Write | 14 | 1 |
| support:ResolveInteraction | Write | 7 | 1 |
| support:SearchForCases | Read | 9 | 1 |
| support:StartInteraction | Write | 7 | 1 |
| support:UpdateCaseSeverity | Write | 7 | 1 |
| support:UpdateInteraction | Write | 7 | 1 |
| support:UploadAttachment | Write | 7 | 1 |