AWSSupportAppFullAccess

Summary

Provides full access to the AWS Support App and other required services, such as AWS Support and Service Quotas. This policy includes permissions to use the supporting services so that the user can contact AWS Support for support cases, change service quotas, and create the relevant service-linked roles.

Permissions imported from the AWS Managed Policy Reference Guide; other sections pending editorial review.

Identity

ARN

arn:aws:iam::aws:policy/AWSSupportAppFullAccessCopy ARN

Default version

v1

Created

2022-08-22

Last edited

2022-08-22

Services

iam, servicequotas, support

Control-plane actions (12)

By access level: 5 Read, 7 Write.

Data-plane actions (0)

By access level: none.

This policy grants no actions in this plane.

Excluded and conditional actions

No patterns are excluded by NotAction or Deny statements.

Resource scope and attachment

Resource scope across granted actions: all-resources.

Can be attached: Yes, to users, groups and roles.

Why this tier

• Grants 7 write, tagging or permissions-management actions, short of full control of any service.

Guidance

Pending editorial review. The permission data on this page comes straight from AWS; this section will be filled in once a reviewed guide exists.

Related policies

Same service

• AmazonApplicationRecoveryControllerRegionSwitchPlanExecutionPolicy
• AmazonCodeCatalystSupportAccess
• AWSAccountSettingsManagementRole
• AWSRepostSpaceSupportOperationsPolicy
• AWSServiceRoleForAWSTransform
• AWSSupportAccess
• AWSSupportAppReadOnlyAccess
• AWSSystemsManagerEnableExplorerExecutionPolicy

Same domain

• AccountAccessManagerServiceRolePolicy
• AIDevOpsAgentAccessPolicy
• AIDevOpsOrganizationsAccessPolicy
• AmazonCloudWatchEvidentlyServiceRolePolicy
• AmazonDetectiveOrganizationsAccess
• AmazonDetectiveServiceLinkedRolePolicy
• AmazonDevOpsGuruOrganizationsAccess
• AmazonDevOpsGuruServiceRolePolicy

Frequently asked questions

Pending editorial review. The permission data on this page comes straight from AWS; this section will be filled in once a reviewed guide exists.

Policy JSON

Download policy.json

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Effect": "Allow",
      "Action": [
        "servicequotas:GetRequestedServiceQuotaChange",
        "servicequotas:GetServiceQuota",
        "servicequotas:RequestServiceQuotaIncrease",
        "support:AddAttachmentsToSet",
        "support:AddCommunicationToCase",
        "support:CreateCase",
        "support:DescribeCases",
        "support:DescribeCommunications",
        "support:DescribeSeverityLevels",
        "support:InitiateChatForCase",
        "support:ResolveCase"
      ],
      "Resource": "*"
    },
    {
      "Effect": "Allow",
      "Action": "iam:CreateServiceLinkedRole",
      "Resource": "*",
      "Condition": {
        "StringEquals": {
          "iam:AWSServiceName": "servicequotas.amazonaws.com"
        }
      }
    }
  ]
}

Version history

Current version v1, edited by AWS on 2022-08-22. Version history is recorded from 2026-11-11. Earlier versions are in the IAM console under Policy versions.

Attach snippets

aws iam attach-role-policy --role-name ROLE_NAME --policy-arn arn:aws:iam::aws:policy/AWSSupportAppFullAccess
aws iam attach-user-policy --user-name USER_NAME --policy-arn arn:aws:iam::aws:policy/AWSSupportAppFullAccess
aws iam attach-group-policy --group-name GROUP_NAME --policy-arn arn:aws:iam::aws:policy/AWSSupportAppFullAccess

Resources:
  ExampleRole:
    Type: AWS::IAM::Role
    Properties:
      AssumeRolePolicyDocument: {}  # replace with your trust policy
      ManagedPolicyArns:
        - arn:aws:iam::aws:policy/AWSSupportAppFullAccess

resource "aws_iam_role_policy_attachment" "awssupportappfullaccess" {
  role       = aws_iam_role.example.name
  policy_arn = "arn:aws:iam::aws:policy/AWSSupportAppFullAccess"
}

role.addManagedPolicy(
  iam.ManagedPolicy.fromAwsManagedPolicyName("AWSSupportAppFullAccess"),
);

Sources

Pending editorial review. No editorial sources are listed yet.

• Official AWS reference for AWSSupportAppFullAccess
• Report a data issue