AWSIncidentManagerResolverAccess

Summary

This policy grants permissions to start, view, and update incidents with full access to custom timeline events & related items. Assign this policy to users who will create and resolve incidents.

Permissions imported from the AWS Managed Policy Reference Guide; other sections pending editorial review.

Identity

ARN

arn:aws:iam::aws:policy/AWSIncidentManagerResolverAccessCopy ARN

Default version

v4

Created

2021-05-10

Last edited

2026-02-12

Services

ssm-contacts, ssm-incidents

Control-plane actions (14)

By access level: 4 List, 3 Read, 7 Write.

Data-plane actions (0)

By access level: none.

This policy grants no actions in this plane.

Excluded and conditional actions

No patterns are excluded by NotAction or Deny statements.

Resource scope and attachment

Resource scope across granted actions: all-resources.

Can be attached: Yes, to users, groups and roles.

Why this tier

• Grants 7 write, tagging or permissions-management actions, short of full control of any service.

Guidance

Pending editorial review. The permission data on this page comes straight from AWS; this section will be filled in once a reviewed guide exists.

Related policies

Same service

• AWSCloudWatchAlarms_ActionSSMIncidentsServiceRolePolicy
• AWSIncidentManagerServiceRolePolicy

Same domain

• AccountAccessManagerServiceRolePolicy
• AIDevOpsAgentAccessPolicy
• AIDevOpsOrganizationsAccessPolicy
• AmazonCloudWatchEvidentlyServiceRolePolicy
• AmazonCodeCatalystSupportAccess
• AmazonDetectiveOrganizationsAccess
• AmazonDetectiveServiceLinkedRolePolicy
• AmazonDevOpsGuruOrganizationsAccess

Frequently asked questions

Pending editorial review. The permission data on this page comes straight from AWS; this section will be filled in once a reviewed guide exists.

Policy JSON

Download policy.json

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Sid": "StartIncidentPermissions",
      "Effect": "Allow",
      "Action": [
        "ssm-incidents:StartIncident",
        "ssm-contacts:StartEngagement"
      ],
      "Resource": "*"
    },
    {
      "Sid": "ResponsePlanReadOnlyPermissions",
      "Effect": "Allow",
      "Action": [
        "ssm-incidents:ListResponsePlans",
        "ssm-incidents:GetResponsePlan"
      ],
      "Resource": "*"
    },
    {
      "Sid": "IncidentRecordResolverPermissions",
      "Effect": "Allow",
      "Action": [
        "ssm-incidents:ListIncidentRecords",
        "ssm-incidents:GetIncidentRecord",
        "ssm-incidents:UpdateIncidentRecord",
        "ssm-incidents:ListTimelineEvents",
        "ssm-incidents:CreateTimelineEvent",
        "ssm-incidents:GetTimelineEvent",
        "ssm-incidents:UpdateTimelineEvent",
        "ssm-incidents:DeleteTimelineEvent",
        "ssm-incidents:ListRelatedItems",
        "ssm-incidents:UpdateRelatedItems"
      ],
      "Resource": "*"
    }
  ]
}

Version history

Current version v4, edited by AWS on 2026-02-12. Version history is recorded from 2026-11-11. Earlier versions are in the IAM console under Policy versions.

Attach snippets

aws iam attach-role-policy --role-name ROLE_NAME --policy-arn arn:aws:iam::aws:policy/AWSIncidentManagerResolverAccess
aws iam attach-user-policy --user-name USER_NAME --policy-arn arn:aws:iam::aws:policy/AWSIncidentManagerResolverAccess
aws iam attach-group-policy --group-name GROUP_NAME --policy-arn arn:aws:iam::aws:policy/AWSIncidentManagerResolverAccess

Resources:
  ExampleRole:
    Type: AWS::IAM::Role
    Properties:
      AssumeRolePolicyDocument: {}  # replace with your trust policy
      ManagedPolicyArns:
        - arn:aws:iam::aws:policy/AWSIncidentManagerResolverAccess

resource "aws_iam_role_policy_attachment" "awsincidentmanagerresolveraccess" {
  role       = aws_iam_role.example.name
  policy_arn = "arn:aws:iam::aws:policy/AWSIncidentManagerResolverAccess"
}

role.addManagedPolicy(
  iam.ManagedPolicy.fromAwsManagedPolicyName("AWSIncidentManagerResolverAccess"),
);

Sources

Pending editorial review. No editorial sources are listed yet.

• Official AWS reference for AWSIncidentManagerResolverAccess
• Report a data issue